Telemedicine makes it easy for you to talk with a doctor, especially during times where going into an office is not possible.

With Horizon Blue Cross Blue Shield of New Jersey’s telemedicine service, Horizon CareOnline℠, you can get care without leaving your home.

Horizon CareOnline lets you talk with a U.S. board-certified licensed doctor 24 hours a day, seven days a week, using video, chat or the phone. And all without an appointment.

Use Horizon CareOnline to get help with illnesses like colds, flu, fever, pink eye, rashes, stomach pain and more.

Best of all – you can use Horizon CareOnline as often as you’d like. You get unlimited visits with doctors, whenever you need them.

Using Horizon CareOnline is simple, and you have three ways to do it.

Visit HorizonCareOnline.com to enroll or log into your secure member web portal at HorizonBlue.com.

You can also call 1-877-716-5657 (TTY 711), 24 hours a day, seven days a week.

If you enroll online, you will need to enter your name, email address and create a password. Next, choose your current location, then enter your date of birth and gender.

To complete your enrollment, answer YES for health insurance, select Horizon Blue Cross Blue Shield of New Jersey and enter your service key: “HORIZON.”

Next, you will see a confirmation that your account has been created.

To start using Horizon CareOnline, click Get Started to see the first available provider, or Search by Name to find a specific provider.

Once you select a provider, click Start Visit. Tell the doctor what you would like to discuss.

Acknowledge receipt of the Notice of Privacy Practices, then click “Continue.”

Remember this important tip! Make sure you select a pharmacy when you start your session.

A doctor may prescribe medications as a result of your visit.

With Horizon CareOnline, we can help you get the care you need quickly and easily, all from the comfort of your home.