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Horizon CareOnline

Get convenient medical care online, anytime.

We want you to have access to the quality care that you need. Horizon CareOnline℠ allows you to talk privately with a U.S. board-certified licensed medical doctor via video, chat or phone, 24 hours a day, seven days a week, no appointment needed.

Enroll now, it’s easy. Just follow these steps:

  1. Visit to get started.
  2. Fill in your name, email address and create a password to sign up.
  3. Select your location, date of birth and gender.
  4. Answer “YES” for health insurance, select Horizon Blue Cross Blue Shield of New Jersey and enter service key: HORIZON.
  5. Congratulations! You are now enrolled.

More ways to access Horizon CareOnline℠:

  • Call 1-877-716-5657 (TTY 771), 24 hours a day, 7 days a week
  • Sign in to, and select the Telemedicine link under Doctors & Care
  • Download the Horizon Blue mobile app

Frequently Asked Questions


You can ask the doctor about:

  • Colds
  • Flu
  • Fever
  • Rash
  • Stomach pain
  • Sinusitis
  • Pinkeye
  • Migraines
  • Ear infections
  • And more


Depending on the plan you have, you can enjoy this new benefit for a low $0 or $5 copayment.


As often as you like. You get unlimited medical video visits with doctors from the comfort of home or wherever you are.

Find In-Network Doctors

If you need to find a new doctor who participates in one of our networks, our Doctor & Hospital finder makes it easy to find a health care professional who matches your needs.

Find In-Network Pharmacies

Search from more than 66,000 in-network pharmacies at Prime Therapeutics.

Find Covered Prescription Drugs

Find formulary drugs, prior authorization, and step therapy at Prime Therapeutics.