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Quick Start Guide

You’ve made the right choice in choosing a Horizon Medicare Blue Supplement plan. Horizon Blue Cross Blue Shield of New Jersey has the products, tools and resources you need to manage your health care.

Now that you’re a member, we want to do everything we can to make sure you have the best possible experience, from providing access to quality care to showing you how to make the most of your benefits.

Get the Most Out of Your Plan

Register for Member Online Services, so you can:

  • Browse benefit details and costs.
  • Pay your premium.
  • View claims history, status and details.
  • Print temporary member identification (ID) cards, replace a lost member ID card and download forms.
  • Take advantage of support tools like Member FAQs.
  • Send your questions via our secure My Messages feature or chat with a Member Services representative during normal business hours.

Make Sure You Have Your Member ID Card

If you haven’t received it, contact Member Services, and we will issue you a new one. In the meantime, you can print a temporary one from your Online Member Services account.

Understand Your Basic Benefits

No matter which Horizon Medicare Blue Supplement plan you chose, you’ll have coverage for:

  • Medicare Part A (inpatient hospital coinsurance)
  • Medicare Part B (medical services coinsurance)
  • Blood (first 3 pints a year)
  • Hospice care coinsurance/copayments

Review Your Additional Benefits

Your plan certificate shows you what your plan does and does not cover. Take a close look at your coverage, so you have a thorough understanding of any possible out-of-pocket costs when you seek care.

Know Where You Can Seek Care

With your Horizon Medicare Blue Supplement plan, you don’t have to worry about a network. You can seek treatment from any doctor, hospital or health care professional that accepts Medicare, anywhere in the country.

Save Money

Sign up for Blue365®, a free discount program offered to all of our members. Blue365® can help you save on products and services designed to get and keep you healthy.

Plus, if haven’t already, sign up to pay your premium through Electronic Funds Transfer (EFT), and you can save up to an additional $24 per year.

Login to your profile at or call Member Services to set up your EFT account.

Blue365® offers access to savings on items that members may purchase directly from independent vendors, which are different from items that are covered under your policies with your local Blue company, its contracts with Medicare or any other applicable federal health care program. These independent vendors do not provide Blue Cross and/or Blue Shield products or services and are solely responsible for the services provided. To find out what is covered under your policies, call Horizon Blue Cross Blue Shield of New Jersey. The products and services described herein are neither offered nor guaranteed under your local Blue company’s contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to Horizon Blue Cross Blue Shield of New Jersey’s grievance process. Blue Cross Blue Shield Association (BCBSA) and local Blue companies may receive payments from Blue365 vendors. Neither Horizon Blue Cross Blue Shield of New Jersey nor BCBSA recommends,endorses, warrants or guarantees any specific Blue365 vendor or item.

Find In-Network Doctors

If you need to find a new doctor who participates in one of our networks, our Doctor & Hospital finder makes it easy to find a health care professional who matches your needs.

Find In-Network Pharmacies

Search from more than 66,000 in-network pharmacies at Prime Therapeutics.

Find Covered Prescription Drugs

Find formulary drugs, prior authorization, and step therapy at Prime Therapeutics.