We're here to help
There are several ways to contact us so we can help you resolve your question or issue.
Call
Monday – Sunday from 8 a.m. to 8 p.m.
1-800-365-2223
(TTY call 711)
Medicare Advantage Members
October 1 through March 31
Monday – Sunday from 8 a.m. to 8 p.m.
1-800-365-2223
(TTY call 711)
April 1 through September 30
Monday – Friday from 8 a.m. to 8 p.m.
at 1-800-365-2223
(TTY call 711)
Medicare Prescription Drug Plan Members
Monday – Sunday, 24 hours a day
1-800-391-1906
(TTY call 711)
Horizon Blue Medicare Supplement Plan Members
Monday – Sunday from 8 a.m. to 8 p.m.
1-888-276-4299
(TTY call 711)
Horizon NJ TotalCare (HMO SNP) Members
Monday – Sunday, 24 hours a day
1-800-543-5656
(TTY call 711)
Sign in to use our secure email to ask a question about your health coverage, enrollment, claims, premium bill and more. You will get a response from a Member Services Representative within two business days.